Airbnb Hosts’ Playbook: How to Handle and Prevent Unwanted Parties

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As an Airbnb host, providing a safe, enjoyable experience for your guests is paramount. However, one major concern many hosts face is the risk of unwanted parties taking place in their rental properties. Not only can these disruptive events lead to property damage and upset neighbours, but they can also result in negative reviews and jeopardise your Superhost status. Fortunately, Airbnb has taken proactive steps to address this issue. In August 2020, the platform implemented a global ban on parties and events, which has resulted in a remarkable 44% year-over-year decrease in party-related reports.  As a property owner, you can take additional measures to discourage parties and mitigate associated risks. Here’s a comprehensive playbook for handling and preventing unwanted gatherings in your Airbnb rental: 

Familiarise Yourself with Airbnb’s Party Policy

The first step in preventing unwanted parties is to thoroughly understand Airbnb’s party and events policy. Key points to note include:
  • Disruptive parties, events, and open-invitation gatherings are strictly prohibited.
  • In some countries and regions, Airbnb has imposed restrictions on local bookings of entire homes by guests under 25 with negative reviews or fewer than three positive reviews.
  • Hosts are not permitted to authorise gatherings that violate the policy.
  • Airbnb may take action against both guests and hosts who breach these policies.

Set Clear Expectations in Your Listing

To ensure guests are fully aware of your stance on parties before booking, update your listing description and house rules accordingly. Clearly state whether you allow any guests who are not included in the reservation to be on the premises, especially if your space can accommodate a large number of people or features amenities like a swimming pool or expansive outdoor area.

Communicate with Your Guests

Effective communication with your guests is crucial for maintaining the safety of yourself, your property, and your community. Upon receiving a reservation request or confirmed booking, take the time to review the guest’s information and ask follow-up questions about their visit, such as:
  • What is the purpose of your trip?
  • Who will be staying with you?
  • Can you confirm that you have read and understood the house rules?
This interaction also presents an opportunity to remind guests of important details they shouldn’t overlook, such as quiet hours. Feel free to share local laws or restrictions related to noise, parking, and public health.

Be Available to Your Guests

Even if you offer self check-in, demonstrate your availability to guests. Before, during, and after check-in, consider the following:
  • Provide guests with a way to contact you by phone in case of emergencies. This allows you to manage incidents more effectively and shows guests that you value a prompt response.
  • Offer to visit the property yourself or send a representative if guests require assistance. If you don’t live nearby, designate a property manager or co-host who can handle in-person situations when necessary.

Take Action When Concerns Arise

If you suspect that a guest intends to throw a party, you can cancel the reservation before check-in without facing consequences. However, Airbnb will require evidence supporting your decision, such as messages from the guest or other relevant documentation. For instance, if a guest who lives near your property books a last-minute, one-night stay on a weekend and inquires about extra street parking for several friends, and you discover a review from another host mentioning a party, you may be able to cancel the reservation without repercussions by sharing the guest’s message and the review with Airbnb.

Simplify Your Hosting Experience with 53 Degrees Property

Preventing and handling unwanted parties in your Airbnb rental is essential for maintaining a successful and stress-free hosting experience. By familiarising yourself with Airbnb’s party policy, setting clear expectations, communicating effectively with guests, being available, and taking action when necessary, you can significantly reduce the risk of disruptive gatherings and ensure a pleasant stay for all involved. At 53 Degrees Property, we understand that managing an Airbnb rental can be time-consuming and challenging, especially when handling potential party situations. Our comprehensive Airbnb management services can support you as a host and simplify the process, allowing you to enjoy the benefits of hosting on Airbnb without the hassle. Our experienced team is well-versed in Airbnb’s policies and best practices, and we work diligently to communicate effectively and ensure that your property remains in top condition. To learn more about how our Airbnb management services can help you prevent unwanted parties and optimise your rental income, contact 53 Degrees Property today.

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